Linked the Wrong Email to JAMB Portal: How to Fix It & Login to your JAMB portal

Have they linked the Wrong Email to the JAMB Portal? Here’s How to Fix It & Login: Candidates often link the wrong email to their JAMB portal. For instance, one candidate mistakenly linked jamb@gmail.com instead of UTME2024@gmail.com, while another found their email had already been taken when trying to create it. To fix these issues, follow the steps below to correct the email linked to your JAMB portal.

Are you struggling to log in to your JAMB portal? You’re not alone. Common issues include forgotten passwords, incorrect emails, or technical problems, which can impact your JAMB profile and CAPS.

This guide will help you understand and resolve these issues step-by-step, from troubleshooting common errors to fixing login problems with your JAMB CAPS. Let’s dive into the solutions and get you back into your JAMB portal.

The JAMB portal is crucial for Nigerian students seeking higher education. It enables:

• Registration for the Unified Tertiary Matriculation Examination (UTME)
• Checking of results
• Printing admission letters
• Changing courses or institutions
• Receiving updates from JAMB
• Creating and managing profiles

Why Can’t I Login to My JAMB Portal?

Access issues with your JAMB portal can stem from technical or user-related problems. Identifying these common errors will help you pinpoint and resolve the issue effectively.

Wrong Login Credentials

The most common reason for login issues with JAMB CAPS is entering an invalid username or password, often due to typos, forgotten credentials, or case sensitivity. This can cause frustration, especially when accessing your account for important tasks.

The most common reason for login issues with JAMB CAPS is entering an invalid username or password, often due to typos, forgotten credentials, or case sensitivity. This can cause frustration, especially when accessing your account for important tasks.

Locked-Out Account

Repeated login attempts may cause the JAMB system to temporarily lock your account to prevent unauthorized access, which can be inconvenient and delay your access.

Browser Incompatibility Issue

Browser incompatibility with the JAMB portal can cause malfunctioning or prevent the login page from displaying, leading to frustration.

Network Problem

Poor and unstable connectivity to the internet will disrupt the ability to log in. This might mean error messages or the page refuses to load at all. The frustration here, particularly, would be when you have a deadline.

Server Downtime

JAMB portal downtime for maintenance or technical issues can make the site temporarily unavailable, causing delays.

How to Fix It & Login to your JAMB portal

If You Linked the Wrong Email to JAMB:

1. Email Access Issues: You can’t log in or reset the password because the email isn’t yours.

Solution 1: SMS Password Recovery

• Send “PASSWORD [your wrong email]” to 55019 from the phone used during registration.
• The service costs ₦50. Use the new password to log in to JAMB, regardless of the email.

Solution 2: Visit a CBT Center

• Go to a CBT center.
• Provide your JAMB registration number.
• Pay any applicable fees.
• CBT centers can assist with checking results, uploading documents, and managing admissions.

Note: If the SMS method fails, visiting a CBT center is your next option.

Frequently Asked Questions